Best steak we ever had. The tomhawk was a beauty and everything else was stunning. Great staff who made the dinner a very enjoyable experience. Absolutely recommend if you are looking for a high-quality steak experience in Maui!
My husband and I ate here a few nights ago while vacationing in Maui. We are big fans of the chain and eat here when back at home. However—not sure if they were randomly short staffed, or what happened—but service was really not up to par, and the waiters knew it and did apologize. We had a reservation for 7pm, weren’t seated until 7:15 and didn’t see a waiter or even get water until past 7:30. The restaurant was busy, but there were some empty tables. We got multiple different servers throughout the night as I suspect they initially forgot about our table. Both of us got Caesar salads, which were fine. We both ordered the filet—asked to be cooked the same (medium)—but got vastly differently cooked steaks with my husbands rare in the center and mine cooked to the point where it was essentially no longer pink in the center, which I would definitely consider past medium. The steaks still tasted good, as they’re good steaks. We would never send a steak back unless it was horrendous as it’s a huge waste of food as the restaurant has to cook you a new one, but I would expect a steakhouse to at least to be able to cook a steak to the customers liking. My husband sliced his steak and put the slices down on the sizzling plate which cooked the slices slightly more to his liking. As I mentioned, we are fans of the chain, so will chalk it up to an off night, but this isn’t the type of experience we typically expect at a Ruth’s Chris.
Their filet is awesome. I get it medium rare, the plate it comes on is 500 degrees, so I butterfly filet my steak and flip the inside into the plate and slowly eat my still cooking steak with a bit of added salt from the outside edges to the center. Best steaks around. My wife is gluten free and likes the steak with chopped salad and sweet potato casserole.
The staff at Ruth’s always make me feel at home. Sanni served up their Sizzling Special which is a great value. It included salad, entree, side and dessert. She always has a pleasant vibe. The location is right next my real office in The Shops of Wailea.Marc the manager is always making sure the experience is great! Also always a pleasure talking story with my server friend Brian. When going solo I like to sit at the bar or if going with another the booths are my favorite.The New York strip steak is so tasty.
It's Ruth's Chris. Home of the original 500° plate, this upscale steakhouse provides flavourful cuts at prices that match their position in the Shops at Wailea. While the meat was clearly of very high quality, I found both my ribeye and lobster mac & cheese to be overly salted. Granted, I did order the parmesan truffle crust, adding salty cheese to a salted butter on top of a salted steak, so this may be more of a problem with my menu selection than the actual preparation of the food.